Flirt Lab stores your conversations with AI characters, AI replies, profile context, and conversation metadata. We may use this data, including through authorized human review, to evaluate, train, fine-tune, and improve AI models and product features we operate or control. Do not enter information you do not want used this way.
1. What we collect
We collect the following categories of information:
- Account information: Google or Apple identity, provider-shared email or display name when available, and authentication tokens when you create or link an account. Guest accounts are identified only by an anonymous Firebase user ID.
- Profile information: Details you enter, such as age, preferences, and filters, so the AI can generate relevant conversation partners.
- Conversation content and AI context: Messages you send, AI replies, archived chats, tips, reviews, extracted memory or fact context, and metadata such as timestamps, match IDs, scores, and regenerations.
- Subscription and billing metadata: Store product IDs, transaction identifiers, subscription state, and renewal, refund, or revocation events received from Google Play or Apple. We do not see or store your full payment-card number.
- Device and usage data: A salted one-way hash derived from the Google Play App Set ID on Android, or an app-install identifier when unavailable, plus device model, operating-system version, and app version. We do not request the Android advertising ID.
- Optional telemetry: If you separately opt in, we collect usage analytics through Firebase Analytics and/or crash diagnostics through Firebase Crashlytics. These choices start disabled and may be changed in Settings.
- Notifications: Firebase Cloud Messaging tokens used to deliver notifications you choose to receive.
2. How we use it
- Operate the service, authenticate users, generate AI replies, store matches and chat history, deliver notifications, and enforce subscription tiers and usage limits.
- Process payments and manage entitlements through Google Play or the Apple App Store.
- Prevent abuse, fraud, and violations of our Terms through rate limits, content-safety filters, and other service protections.
- Evaluate response quality, develop features, run internal analytics, and train, fine-tune, or improve AI systems we operate or control.
- Perform authorized human review for safety, debugging, quality evaluation, product research, and model-improvement workflows.
- Measure feature use or diagnose failures when you separately enable optional analytics or crash diagnostics.
- Comply with legal obligations and enforce our rights.
4. Retention and deletion
We keep account data and chat history while your account is active. When you delete your account, we delete the account-linked profile, matches, conversations, associated metadata, subscription records, and recoverable wallet within a reasonable period, except where retention is required for legal, tax, fraud-prevention, safety, or billing-reconciliation purposes. Backups are purged through normal rotation.
Deletion may not remove aggregated analytics, de-identified model-improvement datasets, pseudonymized safety-review records, backups awaiting normal purge, or effects already incorporated into models before deletion.
We may retain non-account-linked cryptographic fingerprints of consumed purchase tokens solely to prevent a previously granted purchase from being replayed. These fingerprints do not contain your user ID, email, raw purchase token, provider identity, or wallet balance.
Third-party AI providers may retain request logs for abuse monitoring for up to 30 days under their policies.
5. Your rights and choices
You can edit your profile in the app, independently control optional analytics and crash diagnostics under Settings → Privacy, cancel subscriptions through the store that billed you, and delete your account through Settings or our account deletion page.
Depending on your location, you may have rights to access, correct, delete, restrict processing of, or receive a portable copy of personal information. Email support@flirtlabai.com to make a privacy request. We respond within the timeframe required by applicable law.
6. Security
We use safeguards including TLS in transit, encryption at rest on Firestore, Firebase App Check, access controls, and server-side security rules. No system is perfectly secure, and we cannot guarantee absolute security.
7. Children
Flirt Lab is for adults 18 and older and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor created an account, email support@flirtlabai.com.
8. International transfers
Our infrastructure is hosted by Google Cloud, primarily in the United States. If you access Flirt Lab from outside the United States, information may be transferred to and processed in the United States and other jurisdictions where our providers operate.
9. Automated decision-making
AI-generated replies use your messages as context. They are for entertainment and skill practice and do not make legally or financially consequential decisions about you. We do not use your information for automated credit, employment, or insurance decisions.
10. Changes
We may update this policy from time to time. Material changes will be announced in the app or emailed to linked accounts at least 14 days before taking effect.
11. Contact
Privacy questions and rights requests: support@flirtlabai.com
Account deletion requests: flirtlabai.com/account